We pride ourselves on great customer service. If you have any issue with your order or are not satisfied please contact us and we will do our best to fix any issue. We offer easy and hassle-free returns. When filing for a refund or exchange please return all items within 7 days. For best service email us about returns and issues and we will deal with them quickly. Sale and clearance items are subject to availability when filing a return or exchange. All returned or exchanged items must be posted within 14 days and posted via express or registered post in it's original condition and packaging, tags attached. Shipping and handling costs are non-refundable unless product was faulty. Refunds will be credited to you through the original purchasing method (ie. Credit card, paypal, ATM.) "Free Post Offers" are subject to lower refunds. Items marked N/R or C/O (undergarments, hosiery, samples, seconds or final clearance) are non-refundable.
NOTE: Please follow the garments washing/care instructions to avoid any problems with our garments. Some garments are may be only suitable for hand washing or dry-clean only.
N/R = Non return
C/O = Credit or exchange only
All sale or clearance items are final and we will not issue a refund for change of mind or the fit was not what you expected. We can offer these customers a store credit valid for use within 12 months. |